About Me
Me
Robert (Bob) Carnell - IT Professional
Highly experienced IT support professional with nearly 30 years in the field, including 17 years with a single employer and recent experience as a NOC Engineer for a Managed Service Provider. Expertise spans back-office IT support, IT infrastructure, operations, and intra-office services. Proven track record in customer service, leading teams, and driving results through effective goal setting and implementation. Strong analytical skills, with advanced project management, communication, and presentation capabilities. Certified in Azure Fundamentals, Liongard Administration, and over 100 ConnectWise course certificates. Adept at delivering reliable, efficient IT solutions in fast-paced environments.